Cookie Policy
Last updated: 1 January 2025
This policy explains how Ticksit uses cookies and similar technologies on our website and platform — what they are, why we use them, and how you can control them.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about your visit — such as whether you're logged in or your UI preferences. Cookies are not programs and cannot carry viruses or install malware.
Essential Cookies
Always activeThese cookies are strictly necessary for the platform to function. They keep you authenticated, maintain your session, and protect against cross-site request forgery (CSRF). You cannot opt out of essential cookies while using Ticksit.
Name
Purpose
Duration
Type
auth_session
Maintains your login session
Session / 30 days
1st party
csrf_token
Prevents cross-site request forgery attacks
Session
1st party
theme_pref
Remembers your light/dark mode preference
1 year
1st party
Preference Cookies
OptionalThese cookies remember your preferences across sessions — such as your notification settings, language, and UI configuration. Disabling them means your preferences will reset each time you log in.
Name
Purpose
Duration
Type
ui_prefs
Stores sidebar and layout preferences
6 months
1st party
notification_settings
Remembers your in-app notification preferences
1 year
1st party
Analytics Cookies
OptionalWe measure traffic to this website with our own first-party analytics. It sets no cookies. Each page view records your IP address, the approximate location derived from it (country, region and city), your browser, operating system and device type, the page viewed and the site you came from. We keep this for 90 days and then delete it; it is used only by our team to understand and protect the website, never sold, and never combined with other sites. We do not track you across other websites. If your browser sends Do Not Track or Global Privacy Control, we do not record your visit.
Name
Purpose
Duration
Type
Ticksit website analytics
First-party page-view log (IP, approximate location, browser, device) — no cookies set; deleted after 90 days
90 days
Cookieless
Third-Party Cookies
OptionalDuring the payment checkout flow, our payment provider, Paystack, may set its own cookies on its hosted payment page. These are governed by Paystack's privacy policy and are only active during the checkout process.
Name
Purpose
Duration
Type
Paystack session
Secures your payment session on checkout.paystack.com
Session
3rd party
Managing your cookie preferences
Browser settings: You can control and delete cookies through your browser's privacy settings. Most browsers allow you to block all cookies or only third-party cookies.
Essential cookies cannot be disabled while using the Ticksit platform — they are required for authentication and security.
Deleting cookies will log you out of Ticksit and reset your preferences.
Questions about cookies or this policy? Email legal@ticksit.co.za. For more on how we handle your personal information, see our Privacy Policy.